FAQ & General Information

How do I find my student's bus information?
Please log into the Aspen Portal and navigate to the Transportation tab.  Timing and bus numbers will be loaded by the middle of August. Please note tha...
Thu, 25 Jul, 2019 at 1:30 PM
How do I know which Activity/Athletic Bus to take home?
Please visit the MHRD website for the Activity/Athletic Bus Schedule.
Thu, 25 Jul, 2019 at 1:40 PM
What if my student legally resides in more than one location?
Please submit a ticket using the ticket type Alternate Stop (Custody)' and upload supporting documentation. Approved documentation includes either a cu...
Thu, 25 Jul, 2019 at 1:52 PM
My student's badge is not working or is lost.
If your student put a hole in their badge to attach it to a lanyard the badge is no longer functional.  If your student did not put a hole or lost their...
Thu, 25 Jul, 2019 at 1:52 PM
My student's badge doesn't work on their alternate bus.
If your student has an alternate route, the secondary stop is not registered on their issued badge.  Each driver is given the appropriate documentation ...
Thu, 25 Jul, 2019 at 1:55 PM
How do I arrange for transportation for my Choice School student?
As a Choice School student, your resident district, where you would normally attend, is responsible for your transportation to and from school. This also in...
Thu, 25 Jul, 2019 at 1:56 PM
What is needed for Proof of Residency?
The required documentation to register and prove residency are attached. These forms and the required attachments can be submitted through a ticket after co...
Thu, 25 Jul, 2019 at 1:57 PM